Privacy Policy

Last updated: June 2025

Quail Valley Bakery respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide when you visit our website, join our email list, place a pre-order, or contact us.

Information We Collect

We may collect personal information that you voluntarily provide when you visit our website, join our email list, contact us, place a pre-order, or complete a purchase. This may include your name, email address, phone number, billing information, order details, pickup information, and any message or note you submit through the website.

When you place an order, payment is processed securely through Wix Payments or another payment provider connected through Wix. We do not receive or store your full credit card, debit card, or bank account information. We may receive limited payment and order information, such as your name, billing details, order total, payment date, transaction status, and confirmation information.

Our website may also collect basic technical information through Wix and related website tools, such as device information, browser type, IP address, pages visited, and website activity. This information helps us operate the website, manage orders, improve the customer experience, and protect the security of the site.

Wix Payments can support payment methods like debit/credit cards, Apple Pay, Google Pay, PayPal, and other methods depending on what you enable, and Wix Payments processing services are provided through processors such as Stripe, Adyen, or PayPal.

How We Use Your Information

We use your information to:

Process and confirm pre-orders
Send receipts, pickup details, and order updates
Communicate about your order
Send weekly menu emails if you subscribe
Respond to questions or customer service requests
Maintain records for business, tax, and order purposes
Improve our website and customer experience

Payments

Payments are processed securely through our website using Wix Payments or another payment provider connected through Wix. Depending on the options available at checkout, customers may pay by credit card, debit card, or other supported digital payment methods.

When you submit payment through our website, your payment information is processed by Wix and/or its payment processors and is subject to their privacy policies and terms. We do not receive or store your full credit card, debit card, or bank account information. We may receive limited payment and order information, such as your name, billing details, order total, payment date, transaction status, and confirmation information, for order fulfillment, customer service, tax, and business record purposes.

Wix Payments supports payment methods such as debit/credit cards, Apple Pay, Google Pay, PayPal, and other popular methods depending on your location and eligibility.

Email Subscriptions

If you subscribe to our email list, we may send you weekly menus, pre-order updates, and bakery announcements. You may unsubscribe at any time by using the unsubscribe link in the email or by contacting us directly.

Cookies and Website Tools

Our website may use cookies or similar technologies through Wix and related website tools. These tools may collect basic information such as browser type, device information, pages visited, and website activity. This information helps us operate the website, understand website traffic, and improve the customer experience.

How We Share Information

We do not sell your personal information.

We may share limited information only when necessary with:

Website hosting and form providers, such as Wix
Email marketing or communication tools
Payment services, such as Venmo or Zelle
Service providers who help us operate the business
Legal, tax, or regulatory authorities when required by law

Data Retention

We keep order, payment confirmation, and customer communication records for as long as reasonably necessary for business, tax, legal, and customer service purposes. Email subscription information is kept until you unsubscribe or request removal.

Your Privacy Choices

You may contact us to request access to, correction of, or deletion of personal information you have provided, subject to any records we are required or permitted to keep for legal, tax, order, or business purposes.

You may unsubscribe from marketing emails at any time.

Children’s Privacy

Our website, email list, contact forms, and pre-order services are intended for individuals who are 18 years of age or older. We do not allow anyone under the age of 18 to submit personal information, join our email list, place a pre-order, or otherwise use any interactive features on this website. If we learn that we have collected personal information from someone under 18, we will delete it as soon as reasonably possible.

By submitting any form, joining our email list, placing a pre-order, or otherwise using the interactive features of this website, you represent and confirm that you are at least 18 years of age.

Security

We take reasonable steps to protect the information you provide through our website. Our website is hosted through Wix, which uses HTTPS/SSL encryption to help protect data sent between your browser and the website. Payments are processed securely through Wix Payments or another payment provider connected through Wix, and we do not receive or store your full credit card, debit card, or bank account information. Wix states that its payment systems are PCI DSS compliant.

However, no website, online form, email, or payment system is completely secure. Please do not submit sensitive personal information through website forms, email messages, or order notes unless it is necessary to complete your order.

Texas Cottage Food Notice

Products are made in a home kitchen under the Texas Cottage Food Law. Required cottage food labeling and disclosure information will be provided on the website before payment is accepted and/or on the product label, receipt, or invoice as required by Texas law.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date.

If you have questions about this Privacy Policy or your personal information, contact us at:

quailvallerybakery@gmail.com